Why do I pay SinoCare Link instead of the hospital directly?

To provide you with a seamless, hassle-free experience. We offer all-inclusive packages that cover medical fees, professional translation, and coordination. By paying us, you avoid local payment hurdles (like restricted use of international cards at some clinics) and benefit from our transparent, upfront pricing with no surprise bills.

Is my payment secure?

Absolutely. SinoCare Link is a legally registered entity in Hong Kong. We use industry-standard encrypted payment gateways (like Stripe and PayPal), which offer comprehensive consumer protection for every transaction.

What is your refund policy if I need to cancel my trip?

We understand plans change. If you notify us more than 7 working days before your appointment, we will refund 90% of your service fee (a 10% administrative fee applies). Cancellations within 7 working days are non-refundable. For full details, please see our Cancellation and Refund Policy.

How do you select your partner hospitals?

We only partner with JCI-accredited hospitals or top-tier Grade A international medical centers in China. These facilities use the same world-class equipment (Siemens, Philips, GE) and hygiene standards as the best hospitals in the US or Europe.

Will the doctors speak English?

Many specialists at our partner international departments speak English. However, to ensure 100% accuracy in complex medical discussions, we always recommend our professional medical translation services to bridge any subtle gaps.

Why does it take 7 working days to receive my report?

Accuracy is our priority. A comprehensive checkup generates complex data. Our medical translation team meticulously translates every metric and doctors note into English, followed by a double-check by a medical professional to ensure you receive a report you can trust.

Is the $100 Medical Escort service mandatory?

No, it is entirely optional. If you are comfortable navigating a modern international hospital on your own, you can choose our basic package. However, for $100, our dedicated escort handles all the paperwork, queue management, and real-time communication, making your experience truly stress-free.

Is my medical data kept private?

Yes. We adhere to strict data privacy protocols. Your medical records are encrypted and only accessible by you and our certified translation team. We never share your data with third parties.

Can you help with my visa?

While we do not issue visas, we provide an official booking confirmation that you can use as part of your travel documentation. Many of our clients also take advantage of Chinas 144-hour visa-free transit policy.

How far in advance should I book?

We recommend booking at least 2 weeks in advance to secure your preferred time slots with top specialists, especially for dental work or executive checkups.

Sinocarelink

Trusted Medical Access in China

The University of Hong Kong–Shenzhen Hospital

Beijing Civil Aviation General Hospital

Tongji Hospital of Tongji University

Guangdong Second Provincial General Hospital

How It Works

Consultation

Free Initial Assessment

24h Fast Response

Appointment

Top-Tier Hospitals

No Hidden Fees

Arrival & Escort

1-on-1 English Medical

Escort Seamless Logistics

Report Translation

/ Follow-up

Certified Translation

Physician Review

Why SinoCare Link?

Experience high-end healthcare with unprecedented

efficiency and transparent, all-inclusive pricing.

Rapid Access

Forget the weeks of waiting in the US, UK, or AU. We secure your specialist appointments and high-tech screenings (MRI/CT) within 2–5 business days.

Half-Day
Comprehensive Checkups

Complete 30+ medical screenings in a single morning. Our streamlined process means you spend less than 4 hours at the clinic, leaving your afternoon free for sightseeing.

Timely Results

Receive your professionally translated digital medical report within 7 business days. We ensure every detail is accurately interpreted by medical experts before it reaches your inbox.

All-Inclusive,
Transparent Pricing

No hidden fees, no surprise bills. You pay a single, upfront package price to SinoCare Link, and we handle all hospital payments and coordination for you.

Significant Savings

Access the same world-class technology and JCI-accredited facilities at a fraction of the cost in your homecountry.

Medical Standards

Class III Grade A Hospitals

Government Licensed & Regulated

Advanced Medical Technology

International-Level Practices

Travel & Visa Information

Get a Quote

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