English-Speaking Medical Companion & Report Translation in China

At most public hospitals you must first register at the 挂号 window (or via the hospital WeChat mini-program), pay a registration fee per department, then queue for the consultation room. The system varies between hospitals and rarely supports English. Our companions handle the entire registration flow on your behalf — front desk, payments, and direction-finding through the building.

Grade 3A hospitals in major cities (Beijing, Shanghai, Guangzhou, Shenzhen, Hong Kong) have International Departments where senior doctors usually have working English. Outside those wings, English coverage drops sharply. Through SinoCareLink you can book a specialist appointment and add an English-speaking companion for the visit.

Yes. Choose Report Translation on our companion service product page: $99 per report, up to 30 pages, counted from the original PDF or scan (cover page and attached images included). Reports over 30 pages use Report Translation Plus, from $199, quoted by page count — we recommend contacting us for a quote first. We confirm with you which language you need (English, Japanese or Russian) before we start. We handle blood panels, imaging reports, discharge summaries, prescriptions, and full health-checkup packages. A translation is not a medical opinion; please discuss your results with your doctor.

For an English-speaking companion, Half Day (4 hours) is $100 and Full Day (8 hours) is $200. Overtime is from $30 per hour depending on companion language, billed in 30-minute increments; you can prepay extra hours when you book, or we bill the actual extra time afterwards. Book directly on our companion service product page.

Beijing, Shanghai, Guangzhou, Shenzhen, Chongqing, Chengdu, Hangzhou and Xi’an. We have bilingual coordinators in each city. For other cities, send us a request via the quote form and we'll see what we can arrange.

Please book at least 24 hours before your companion service starts. Shorter notice, including same-day, is sometimes possible — message us first to check availability.

No. Our companions are bilingual coordinators, not licensed medical interpreters. They translate routine clinical conversations, navigate hospital workflows, and explain reports in plain language. For high-stakes diagnoses, surgical consents, or treatment decisions, you should request a hospital-provided certified medical translator.

Yes. Our companions can accompany you to hospitals and medical centres in the cities we cover, including hospital international departments. Companions are not hospital staff; your medical care is provided by the hospital or medical centre.

Yes. We coordinate group bookings for expat employees — pre-employment exams, annual wellness checks, visa-mandated screenings — and provide bilingual report summaries to your HR team. Use the quote form to start the conversation.

Yes — this is one of our most common use cases. We meet your parent at the hospital, handle registration, sit through the consultation, translate, and send you (the family member abroad) a written summary the same day. You stay informed without flying in.